Testimonials Page

Luxury isn’t a transaction, it’s access. It’s being known by name before you arrive, it’s the suite reserved in advance, it’s being ushered past the line. With Tully, these privileges are part of your every journey. Here, our clients share what that difference has meant to them.

Average Customer Rating:
4.9/5

No worries just great trips!

In all the years I have traveled and there have been many, nothing compares with being a Tully Traveler. I was never left 'hanging ' - wondering what my next step would or could be. I always felt safe and well cared for by my Tully travel agent. Many agencies can plan trips and send you on your way but when things go wrong Tully makes sure to see you home safely. With Tully - no worries just great trips!

Claire Molson

We’re so grateful to have them by our side

We’re thrilled to embark on an extended adventure aboard the Crystal Serenity, sailing on several back-to-back cruises! A heartfelt thank you to our Travel Specialist, Gerri, and her incredible support team; Gabby, Sarah, Heather, and Amanda for their meticulous planning, thoughtful care, and dedication to making this experience seamless and memorable. When it comes to extended voyages and celebratory travel, Tully are true experts.

Keith Steiner

A very happy customer

I have been a very happy customer with Kit Neil at Tully Luxury Travel for 17 years , and having dealt with other travel agents in my lifetime Tully is absolutely the most the professional and experienced.  They have gone out of their way to assist me in some difficult situations.  I would recommend Kit and her team (Meghan, Ronique, and Audrey) to any potential World Cruise Travellers. I have done 135 cruises with Crystal and Kit.

Mary Silverman

Everything was amazing! You guys nailed it.

The itinerary was perfection. The hotels were incredible! The experiences and the tour guides were fantastic. We were truly blown away by the entire trip. I will never travel again without hiring you! You created the most amazing trip I’ve ever been on. We loved Sowaka in Kyoto, the Simose Art Garden was insane, Fufu Hakone was exceptional! The planning was so perfect. We felt so looked after at every turn! We can’t wait to plan the next one. When is the best time of year to visit Southeast Asia. We are also interested in Morocco and Africa. Thank you from the bottom of our hearts for everything you did to make this happen for us. 

Isabelle Kunicki Stueckmann

Unmatched

We have been using Tully Luxury Travel for many years and we have always been overwhelmed with our agent’s knowledge and professionalism. We have booked numerous cruises and overseas trips with Kit and she has consistently provided us with unmatched guidance and support.

Wendy Levine

You won’t be disappointed

Best Travel Agency in the world. A world class team of agents that truly care. Their knowledge and professionalism are beyond compare. Why book online yourself when Tully can offer you complimentary upgrades, amazing friendly service at no extra cost. Trust me… you won’t be disappointed.

Scott Lovell

Experienced travel experts

We have booked 4 major cruise/ land trips with Tully and have found them to be extremely knowledgeable and helpful. My wife and I have traveled a lot, and it is very nice to deal with such experienced travel experts. Tully has definitely saved us money and has given us a lot of helpful travel insights. They are well known cruise experts, and we have also found them to be equally good on land.

J Steve Kline

Amazing service!

Amazing service! I’ve booked with Tully Luxury Travel on numerous occasions and they take the stress out of planning. I booked my honeymoon cruise on Paul Gauguin with them, and they helped me plan a special marina dinner that I would never have known about if it wasn’t for their attention to detail.

Katie Dennison

Highly recommend

This was our first experience in using a travel agent and it was fabulous. Cheri and the team at Tully were incredibly helpful and very responsive. We made a couple changes to our plans and they made it painless and easy. When new promotions from the cruise line became available, they proactively helped us leverage them. The ‘Tully Advantage’ was an additional benefit that was very much appreciated at the conclusion of our cruise. I’d highly recommend Tully Luxury Travel and we have already engaged Cheri for our next adventure!

Rich Lechner

People have asked details about traveling and here is the secret: Tully Luxury Travel

We met Mary Jean Tully in Rwanda a few years back and immediately connected over our love for animals. She does so much for awareness and preservation. She introduced us to Gavin Crawford, who is her Director and he navigated us through probably ten flights and hotel cancellations and got every leg of our trip perfectly organized with surprises and VIP treatment along the way. When we ran into a small issue, he woke up at 1am and worked for 1p hours straight to make sure we didn’t miss a night of our trip. Also, they got us upgraded and hooked us up with The Best of The Best guide for our entire trip! Naturally, I want to share this information for my friends and family.

Eric Eisenberg

More than perfect!!!

Tully is just more than perfect!!! We are Europeans but only travel thanks to Tully! We made world cruises on ships where Tully had many customers! They organised their own tours and especially the ones with a few days on site were exceptional! All our travels were perfect! The follow up also perfect! They truly listen to your wishes and you get a very personal approach. This truly matters for us! Thanks to the entire team!

Catherine Claus

Deluxe service

We live in Ontario and have booked numerous cruises through various US agents since 2007 for the "deals". We had heard about Tully Luxury Travel through reading Conde Nast Traveler, but assumed they handled only high-end cruises. A few years ago a fellow cruiser told us that they covered most cruise lines with very competitive prices, and excellent service, right here in Canada. They were right. We feel very comfortable with Tully as they provide deluxe service with agents always available, good value as they usually have a Tully Bonus, and it's in Canadian dollars, so currency fluctuations are not a concern. They will help you find and book your best cruise at a great price. We recommend them highly to anyone who asks.

Peter Campbell

Superb

I have been a client of Tully for over 30 years. the service has been superb. When you deal with one company for as long as I have in a very competitive business, you know that they give customer satisfaction.

Elaine Cheskes

Thoughtful and personable

I have worked with Tully Luxury Travel for many years - they are efficient, thoughtful and personable. I highly recommend them because they listen and provide feedback that is very helpful. Thank you Tully Luxury Travel

Jeffrey O’Brecht

Mary Jean is truly special

I applaud and admire Mary Jean in so many ways. It starts with passion and continues with an amazing understanding of the travel industry and by exceeding clients expectations by doing things that no other travel agency does. She is a leader. She is a collaborator. She is personable. She has a vision and it resonates with her team and the clients.

Keith Steiner

Over 30 Years of Exceptional Travel

I have been using Tully Luxury Travel for more than 30 years. The consultants are among the most knowledgeable in the industry and every person I’ve spoken with has been courteous, friendly, and helpful. My personal consultant is always available to answer questions or address concerns. The company has strong supplier relationships and often offers upgrades or amenities other agencies cannot. I use them for my cruise travel because of my consultant’s depth of knowledge on virtually every cruise line. They also offer bespoke packages to ensure your trip is memorable. You can feel confident they will go the extra mile to make your vacation as hassle free and pleasant as possible. Thank you Cheri—it’s always a pleasure doing business with you.

R.J. Henderson

Exceptional

While I have used Tully luxury travel for cruise bookings in the past, I have never used their services for land travel. My trip to Chile has been exceptional. The tours amazing and their partners at A&K have continually gone out of their way to ensure I got safely to where I needed to be, well fed and most important made me feel safe and like one of the family. This was my first trip as a solo traveler so safety was a concern of mine going into this adventure. Thank you for all that you have done.

Kim McGlade

Excellent!!

We have been using Tully for about three years now, for booking cruises, flights and curating bespoke experiences. Excellent!!!!

Kathleen Dietrich

Our Go-To for Unforgettable Travel

We met Taylor from Tully Luxury Travel a few years ago while planning a dream trip to Hawaii with our daughters. From that very first trip, she became our go-to for all things travel, helping us explore the world — from Europe to the Middle East, Asia, the Americas, and soon, Africa. Taylor is amazing. She understands each family’s priorities and crafts custom itineraries that reflect what matters most. Every experience she’s planned has been top-notch, and she always adapts to any need — even finding the best value without compromising quality. She is kind, patient, detail-oriented, and always ready to adjust. Working with her has elevated our travels to a whole new level. We can’t recommend her enough — 100% our favorite person to plan

Ana Ardila

We have used Tully Luxury Travel several times and we were very impressed by their professionalism and excellent service. Our agent, Cheri Ozimac, was always very prompt and helpful in providing us with comparative quotations and advice with regards to different cruises we were considering. The information we received was always accurate and our cruising experience was always as expected! We have no hesitation in highly recommending Tully Luxury Travel and in particular, Cheri Ozimac.

Erika Grauman

5 star

We have cruised nearly 40 times and Tully has been our travel agent for over 30 years. Each experience has been 5 Star. They have always looked out for our best interests, as customer service has always been their north star.

Tom McSweeny

Highly Professional

I have worked with Tully Luxury Travel doing cruise planning for the better part of thirty years. Since my first conversation with Mary Jean Tully many years ago, I have been impressed with the professionalism of every Tully representative I have encountered. My current advisor is Diana Wehrle, whom I have dealt with for the past decade. She is attentive to detail, is easy to reach and communicate with, and is a real delight to deal with. I highly recommend Diana and Tully for assistance with any premium line cruise you might be interested in.

Allen Mincho

Simply the best

I have been travel planning with Mary Jean for several years without a doubt the best travel advisor that I have ever worked with as a client. Nothing is too small or too big for Tully Luxury Travel. All of her employees are dedicated to your needs. The first time we used this agency, we were overwhelmed. The prior agency we used, did not give us the service or amenities. Trust me you will not be left alone. You will always have a well polished agent to speak to and emails are returned promptly. Simply the best

Miles Gauntt

I’m finishing lunch on the last day, and just cleaned my iPad screen with the cleaner that Gerri brought. Those tiny touches are so lovely and I love that the Tully inscription is right there. Much as I hate for it to end, I am thrilled to be going home tomorrow. I am lucky that I get to spend lots of time with my besties, both at home and at sea. Gerri and Jill have been super; I’ve really enjoyed the time we’ve spent together.

Che Anne Loewen

Perfection in travel

Tully Luxury Travel is perfection in travel planning and execution. Consistently impeccable service from “hands on” leadership coupled with a team of excellent land and sea travel professionals, you can expect only the very best for your every travel experience. There is no stone left unturned to ensure you experience a flawlessly designed adventure each and every time. SIMPLY THE BEST!

George Coulbourne

Unspoken value

In the past all of our trips have gone fairly smoothly. It wasn’t until this trip that we experienced the unspoken value of booking with Tully Luxury Travel. We have shared our story with several people and without reservation recommend Tully Luxury Travel. Just like Crystal, it is the people that clients have direct contact with that make a company successful. It is with pleasure that we write you to show our sincere appreciation for them. With humble thanks.

Diana & Herbert Tirjer

10 out of 10

We have traveled twice with Tully and have nothing but positives regarding its service. VERY responsive, courteous, forthcoming and friendly. Special kudo to Diana Wehrle who has been our main point of contact. She has replied to every query immediately with accurate and complete information. We have traveled a lot and can say without any reservations that Diana and Tully are the best travel agents we have ever encountered.

Norm Chung

Highly Recommend!

We are in our second family generation working with Cheri Ozimac at Tully Luxury Travel. From Antarctica to Canada to Greece, Cheri has meticulously cared for our travel needs. Cheri and Tully handle everything from a simple "book a cruise" request to detailed pre and post trip extensions. Through her partners, we also obtain comprehensive, door-to-door travel insurance. Highly recommend Cheri. She's extremely knowledgeable, always responsive, and a joy to work with. Thank you, Cheri and Tully!

Earl McCracken

They have my back!

Quintessential professionalism combined with friendliness and courtesy. Tully Luxury Travel honors my idiosyncratic preferences, responds promptly to all questions, problems, and concerns, always practices complete disclosure of what's going on with the travel vendors, and always "has my back" in case a travel vendor performs poorly.

Edward Williams

Our Clients in pictures

Our clients don’t ask for privilege, they live it. From yachts to reservations to private events, access is not added—it’s assumed.

Our preferred partners

The coveted relationships we have with our Preferred Partners are second to none and allow us to offer you the extraordinary trips that you desire. ...find out more
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