


Red Carnation
The guest experience is always at the heart of Red Carnation, where you’ll experience caring service, delicious cuisine and many thoughtful touches.
President and founder Beatrice Tollman built Red Carnation Hotels with a vision for service excellence and a passion for generous hospitality. Today, the collection proudly stands at 17 exceptional properties around the world. Each one is unique, each embodying the founding values that define this family-run business. The hotel collection is lovingly named after the signature flower Mrs. Tollman’s husband always wore, a symbol of hospitality that is also worn by every member of the team. Whether it's The Rubens or The Milestone in London, Ashford Castle in Ireland or The Oyster Box in South Africa, Red Carnation connects guests with destinations through authentic local experiences, restorative design and curated art collections. These hotels truly reflect the art of hospitality.
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The Tully perspective
Red Carnation Hotels are more than simply great hotels, they are hospitality schools whose teaching and training has re-shaped hospitality itself – where truly, no request is too large and no detail is too small." Over the past few years I have made it a personal mission to stay at each and every of the Red Carnation Hotels, a collection of unique properties between Switzerland, the UK, South Africa and Botswana. Without exception, their hotels have consistently blown me away. At the heart of the Red Carnation experience is the Tollman family’s passion for hospitality, which flows through every person on their teams. Red Carnation Hotels are more than simply great hotels, they are hospitality schools whose teaching and training has re-shaped hospitality itself – where truly, no request is too large and no detail is too small. The ethos and passion of the Tollman family for hospitality lives in every hotel and each and every member of the broader Red Carnation family. Don’t be surprised if Red Carnation anticipate your every need; if each day is full of ‘tiny noticeable touches’, a corner stone of the Tollman family’s hospitality mantra; and if the Tollman’s themselves are intimately involved in perfecting your stay with them.
Ralph Crawford, Vice President, Sales
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