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Africa

Through its extraordinary wildlife safaris, environmental majesty and ancient traditions, Africa is an epic storybook adventure. Experience unparalleled luxury via rainforest, coastline, dessert and mountain.

Asia

Intoxicatingly beautiful and rooted in custom, Asia reveals a heightened mysticism and generosity of spirit throughout each celebrated region. Discover centuries of culture and engaging hospitality with every step.

Australia

From seaside luxury to outback adventure, cosmopolitan polish to homespun charm, Australia is a study in contrast. Mix and match visits to its many indulgent resorts, rugged rainforests, wine regions and coral reefs.

Caribbean

Choose from an ever-increasing portfolio of luxury resorts and private islands along the azure waters of the Caribbean. Marine adventure, culinary perfection and complete seclusion all have a spot on the day’s agenda.

Europe

A multitude of environs– coast, country and city – make for a feast of diversity in Europe. The unique histories, gastronomic extravagance and cultural riches bring a deluxe profusion of Old World elegance.

New Zealand

Famous for its ecological preservation and unspoiled natural beauty, New Zealand is more than just a hike in one of its many parks. Engage with the Maori cultural heritage, the extraordinary marine life and the community cordiality.

North America

For enjoying a stateside sojourn, drinking in Canada’s natural wonders or exploring the magnitude of Mexico, this continent offers spectacular diversion. Find flavours to arouse every taste bud and an array of cultures to match.

South America

From the beaches of northern Brazil to the southern tracts of Patagonia, this continent is the sum of a thousand parts. Experience ancient cities and heritage haciendas, volcanic hot springs and vibrant café cultures.

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Our Partners

What is the Tully Difference? The most satisfying travel experiences are the ones that captivate and transform you as a person and that deepen your connection to the world around you. It is that belief that fuels our desire to create rewarding travel experiences for people who are passionate about discovering the essence and heart of a destination.

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The Tully Difference

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Trendsetters

GERRI GRANT

LUXURY TRAVEL ADVISOR Magazine 

December 6, 2016

Luxury Travel Advisor Magazine: Trendsetter Gerri Grant

If you ask Jason Sarracini, COO of Tully Luxury Travel, what makes Gerri Grant a trendsetter within the company, his answer is simple. “Gerri has been with Tully for 25 years and is constantly raising the bar,” says Sarracini. “She has explored most parts of the world this year and her referrals, sales growth and overall client base are second to none.”

Case in point: Earlier this year, Grant hosted two events called “The Tully Experiences.” Every year, she sails on a segment of the world cruise where Tully Luxury Travel has close to 100 passengers on the full voyage aboard the Crystal Serenity. To enhance her passengers’ trip, Grant creates luxury experiences, like an overland to Angkor Wat, where she took clients off the ship for three nights, or a one-day excursion to the Great Wall of China for a champagne lunch, which is designed to leave other passengers wondering how they can get those experiences.

Grant didn’t start off wanting to be a travel advisor. Growing up, she remembers traveling back to her home country of Ireland after her family had immigrated to Canada back in the 1960s. “I recall our first family trip back to Ireland, the planning, the anticipation, not to mention new clothes for the trip. The trip came and went, but the memories of getting ready to travel stayed with me,” Grant tells us.

 When it was time to choose a career, Grant realized she could work in the industry she had grown to become so passionate about.

She started as a travel counselor selling packaged vacations and airline tickets, in addition to working for a variety of airlines, tour operators and cruise lines throughout her career. “It was working for a tour cruise company that I first met Mary Jean Tully [founder of The Cruise Professionals, which recently relaunched as Tully Luxury Travel]. I tried to sell Mary Jean on the concept of putting some of her business through a cruise wholesaler. I don’t know what happened, but the next day I had a job with The Cruise Professionals. That was 25 years ago and I never looked back,” says Grant.

She says that most Tully Luxury Travel employees are “lifers.” “There is no better place, so why leave?” says Grant.

 A key trait of being a Tully advisor means always seeking out for promotions and deals for those clients who have already booked. “I spend hours a week pulling booked files, repricing, sending a note to my clients, telling them, ‘great news you’ve got a better promotion, an extra shipboard credit or your prices have been lowered, etc.’ This may seem strange that I am willing to re-price or downgrade and lose commission, but the client will always remember the goodwill. I am looking out for them, and they look out for me with their referrals,” says Grant.

With those referrals coming in, Grant’s business grows organically from year to year and that’s likely to continue as she sticks to her core business strategy of delivering good service.

“Anyone can sell a vacation and be offered a price,” she says. “We build relationships with our clients, and not every client is the same or has the same needs. We try to understand the wants and needs of our clients, and we offer them choices.” 

 

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